Shipping Policy
Welcome to KawaiiMoriStore! We are delighted that you’ve chosen us for your kawaii and Lolita fashion needs. Below, you will find all the details regarding our shipping policies.
Shipping Destinations
We ship worldwide! Whether you're in Asia, Europe, North America, or anywhere else, we can deliver your kawaii finds right to your doorstep.
Processing Time
Order Processing: Once your order is placed, please allow 1-3 business days for order processing. This is when we prepare your items for shipment.
Custom Orders: If you have ordered a custom item, please allow an additional 5-7 business days for us to create your unique piece before shipping.
Shipping Methods & Delivery Times
We offer various shipping options to suit your needs:
Delivery Time: 10-15 business days.
This option is available for most regions.
Express Shipping:
Delivery Time: 7-10 business days.
Faster shipping for those who need their items in a hurry.
Free Shipping:
Delivery Time: 15-20 business days.
Available on orders over a certain amount (please check our homepage for the latest free shipping threshold).
Note: Free shipping is not available for all countries.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your items.
Free shipping is available on orders above a specified amount (see the homepage for details).
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order using the link provided in the email or directly on our website under the "Track My Order" section.
Customs and Import Duties
International orders may be subject to customs fees or import duties. These charges vary depending on the country of destination.
KawaiiMoriStore is not responsible for these additional charges; they are the responsibility of the customer.
Please check with your local customs office for more information about the fees in your region.
Lost or Delayed Shipments
If your package is delayed or lost in transit, please contact us as soon as possible at info@kawaiimoristore.com.
We will do our best to assist you in tracking down your package and resolving the issue.
Incorrect Address
Please ensure that your shipping address is correct when placing your order.
KawaiiMoriStore is not responsible for items shipped to the wrong address due to customer error.
If you realize there is a mistake in your address, please contact us immediately.
Shipping to P.O. Boxes
We do not ship to P.O. Boxes. Please provide a physical address for your delivery.
Contact Us
If you have any questions or concerns about shipping, please feel free to contact our customer service team at info@kawaiimoristore.com. We’re here to help!
Address:624 SE L St, Grants Pass, OR 97526, United States
Phone Number: +1 201 925 6879
Email: info@kawaiimoristore.com
Thank you for shopping with KawaiiMoriStore! We hope you love your new kawaii and Lolita fashion items as much as we loved curating them for you.